Frequently Asked Questions
Lash Artistry FAQ's
What are eyelash extensions?
Individual, synthetic lash extensions are bonded to each of your natural lashes with medically-safe, award-winning, NovaLash Platinum Bond Adhesive.
Will extensions harm my natural lashes?
Natural lash health is our number one priority as a professionally trained lash artist. When lash extensions are applied correctly, no damage is done to your natural lashes. A single eyelash's life span is about 30 to 60 days, and when applied correctly there is no opportunity for lash damage. When your natural lashes gradually shed, the extensions will simply shed as well with them.
What does the initial 24 hours after receiving a lash service look like?
NovaLash adhesive used in service is instantly water-proof, meaning they're 100% dry when you leave our studio. No needing to avoid weather, workouts, or saunas when you receive your lash service.
Will I have to avoid oil based products?
No, in fact we actually suggest using an oil-based cleanser as apart of your aftercare and maintenance. NovaLash is the only adhesive on the market that contains rubberizing agent; this keeps your natural lash (as well as the extension) bendable and flexible, giving your extensions maximum life.
How long do the extensions last?
As your natural lashes shed, rest, and grow constantly, the extensions will shed when the natural lash's lifespan is completed. Eyelash extensions are indefinite with monthly touch-ups and proper care.
How often do I need an infill/touchup)?
Infills can vary from person to person based on their natural lash growth cycle and how well they take care of their lashes between visits. Work with your Lash Artist to learn about yours and your best infill timing to ensure your best retention. Guests can reach a up to 5 weeks between reservations.
Anything with less than 40% of your extensions retained may be considered a full set by your artist.
Can I wear mascara?
Recommended mascara can be used on the bottom lashes, and in between touch-ups on natural lashes as the extensions begin to shed. However, with proper care and lash restore maintenance recommended by your stylist, mascara is not recommended with extensions.
I wear contacts and/or have sensitive eyes. Can I still get lash extensions?
Yes! We recommend removing contacts prior to service to avoid irritating eyes from having eyes closed during service. The NovaLash technique ensures that the extensions are not glued to your eyelid or skin.
I already have lashes, can I still get them infilled by Vici Collective?
Yes, new guest infills do require a consultation and may be subjected to a different fill price. Please remember that the guest's natural lash health is our number one priority. If your current lashes compromises your health as determined by your lash artist, we will require a removal and a fresh full set of NovaLash Extensions.
Do I need an appointment?
Vici Collective is by reservation only. To schedule your reservation contact us.
Beauty Imagery FAQ's
What is Beauty Imagery?
Beauty Imagery is branding photography for the salon, spa, and beauty industry professional. Good quality, consistent, professional brand photography will help retain and capture potential clients of your establishment.
Who is this service for?
Any beauty industry professional (or owner) working in a salon, spa or otherwise environment. Licensed professionals such as cosmetology, barbering, aesthetics, massage therapy, etc. can benefit from such services.
Why is brand photography important?
When you and/or your team can be seen throughout your marketing, in social media or print, potential guests will be able to see who they would be working with and get a glimpse into the process. This humanizes your brand and allows for guests to imagine themselves being a part of that experience. Photography with actual humans take your products/services from seeming unattainable, conceptual or hypothetical, and instead brings them into reality as something tangible, achievable and desirable.
Where can I use the final imagery?
Social Media, website, blog posts, as graphics in advertisements, email/newsletter, business card... Just to name a few! Investing in brand photography provides new ways to market to your potential audience.
Still have questions? We'd love to answer!